Wednesday, June 17, 2009

COURSE OUTLINE AND TIMEFRAME

UNIT OF COMPETENCY : PLAN AND ORGANIZE WORK
UNIT CODE : 500311119
UNIT DESCRIPTOR : This unit covers the outcomes required in planning and organizing work. It may be applied to a small independent operation or to a section of a large organization.

ELEMENT PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Set objectives 1.1 Objectives are consistent with and linked to work activities in accordance with organizational aims
1.2 Objectives are stated as measurable targets with clear time frames
1.3 Support and commitment of team members are reflected in the objectives
1.4 Realistic and attainable objectives are identified

2. Plan and schedule work activities 2.1 Tasks/work activities to be completed are identified and prioritized as directed
2.2 Tasks/work activities are broken down into steps in accordance with set time frames achievable components in accordance with set time frames
2.3 Resources are allocated as per requirements of the activity
2.4 Schedule of work activities is coordinated with personnel concerned

3. Implement work plans 3.1 Work methods and practices are identified in consultation with personnel concerned
3.2 Work plans are implemented in accordance with set time frames, resources and standards

4. Monitor work activities 4.1 Work activities are monitored and compared with set objectives
4.2 Work performance is monitored
4.3 Deviations from work activities are reported and recommendations are coordinated with appropriate personnel and in accordance with set standards
4.4 Reporting requirements are complied with in accordance with recommended format
4.5 Observe timeliness of report
4.6 Files are established and maintained in accordance with standard operating procedures



ELEMENT PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
5. Review and evaluate work plans and activities 5.1 Work plans, strategies and implementation are reviewed based on accurate, relevant and current information
5.2 Review is based on comprehensive consultation with appropriate personnel on outcomes of work plans and reliable feedback
5.3 Results of review are provided to concerned parties and formed as the basis for adjustments/simplifications to be made to policies, processes and activities
5.4 Performance appraisal is conducted in accordance with organization rules and regulations
5.5 Performance appraisal report is prepared and documented regularly as per organization requirements.
5.6 Recommendations are prepared and presented to appropriate personnel/authorities
5.7 Feedback mechanisms are implemented in line with organization policies

























RANGE OF VARIABLES

VARIABLE RANGE
1. Objectives 1.1. Specific
1.2. General
2. Resources 2.1. Personnel
2.2. Equipment and technology
2.3. Services
2.4. Supplies and materials
2.5. Sources for accessing specialist advice
2.6. Budget
3. Schedule of work activities 3.1. Daily
3.2. Work-based
3.3. Contractual
3.4. Regular
3.5. Confidential
3.6. Disclosure
3.7. Non-disclosure
4. Work methods and practices 4.1. Work methods and practices may include but not limited to:
4.2. Legislated regulations and codes of practice
4.3. Industry regulations and codes of practice
4.4. Occupational health and safety practices
5. Work plans 5.1. Daily work plans
5.2. Project plans
5.3. Program plans
5.4. Organization strategic and restructuring plans
5.5. Resource plans
5.6. Skills development plans
5.7. Management strategies and objectives


VARIABLE RANGE
6. Standards 6.1. Performance targets
6.2. Performance management and appraisal systems
6.3. National competency standards
6.4. Employment contracts
6.5. Client contracts
6.6. Discipline procedures
6.7. Workplace assessment guidelines
6.8. Internal quality assurance
6.9. Internal and external accountability and auditing requirements
6.10. Training Regulation Standards
6.11. Safety Standards
7. Appropriate personnel/authorities 7.1. Appropriate personnel include:
7.2. Management
7.3. Line Staff
8. Feedback mechanisms 8.1. Feedback mechanisms include:
8.2. Verbal feedback
8.3. Informal feedback
8.4. Formal feedback
8.5. Questionnaire
8.6. Survey
8.7. Group discussion




EVIDENCE GUIDE
1. Critical Aspects of Competency Assessment requires evidence that the candidate:
1.1. Set objectives
1.2. Planned and scheduled work activities
1.3. Implemented work plans
1.4. Monitored work activities
1.5. Reviewed and evaluated work plans and activities
2. Underpinning Knowledge 2.1. Organization’s strategic plan, policies rules and regulations, laws and objectives for work unit activities and priorities
2.2. Organizations policies, strategic plans, guidelines related to the role of the work unit
2.3. Team work and consultation strategies
3. Underpinning Skills 3.1. Planning
3.2. Leading
3.3. Organizing
3.4. Coordinating
3.5. Communication Skills
3.6. Inter-and intra-person/motivation skills
3.7. Presentation skills
4. Resource Implications The following resources MUST be provided
4.1. Tools, equipment and facilities appropriate to the proposed activities
4.2. Materials relevant to the proposed activities
4.3. Work plan schedules
4.4. Drawings, sketches or blueprint
5. Methods of Assessment Competency may be assessed through:
5.1. Direct observation/questioning
5.2. Practical exercises on Planning and Scheduling Work Activities
5.3. Third Party Report (collection of competency evidence)
6. Context of Assessment 6.1. Competency may be assessed in the workplace or in simulated work
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